Effective Change Communication For A Private Tertiary...

1 Introduction A communication audit is â€Å"a comprehensive and thorough study of communication philosophy, concepts, structure, flow and practice within an organisation† (Emmanuel, 1985, p. 50). A communication audit is an important process for an organisation, as through the review of their communication tools, any issues they may have in regards to their communication and ineffectiveness thereof are exposed. Effective change communication involves transparency and inclusiveness of all members of the organisation. It is timely, informative and detailed yet not resulting in information overload. Change communication needs to reduce employee uncertainty regarding the change. This can be done by ensuring communication answers questions regarding why the change is taking place, what the change is intending on doing, the time frame of the change and exactly how each group of employees will be kept up to date regarding the change (Nilakant, 2014). This essay outlines various methods of change communication required by a private tertiary education provider, Mainland Training, when merging two teaching departments. Discussing each stakeholder in turn, the importance of these communication methods will be justified and ways of auditing them will be explained. Finally, what is expected for a successful communication audit will be examined. 2 Stakeholders 2.1 Heads of Department 2.1.1 Types of Change Communication Because both the Heads of Department (HoD) have occupied their rolesShow MoreRelatedAsian Americans : Asian American Women868 Words   |  4 Pagesliving in the United States (2012 Census Bureau population). Even if all Asian Americans have the same traits, such as strong family values, importance in educations, following tradition and valuing personal relationship, still there are many differences in language and culture among Asian American groups as well. 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